Soluxe Smile Rewards Program

Welcome to the Soluxe Smile Rewards Program. This loyalty program allows you to earn SOL Points through various activities and redeem them for exclusive discounts and rewards, enhancing your future shopping experience. By participating, you agree to the following Terms and Conditions:

  1. The Smile Rewards Program is open to all customers who have registered an account on our website. By creating an account and engaging in qualifying activities, you can earn points that are redeemable for various rewards, including free shipping and discounts.
  2. You can earn points through the following activities:
  • Purchases: Earn 1 Sol Point for every RM1 spent on purchases made on our website. Points will be awarded after the transaction is successfully completed.
  • Referrals:
    • Referring Customer Reward: When you refer a friend who makes their first purchase, you will receive 2000 Sol Points.
    • Referred Friend Reward: The referred friend will receive a 15% off coupon on their first purchase.
  • Birthday Celebrations: Customers will receive 500 Sol Points on their registered birthday.
  • Leave a Review: Earn 300 Sol Points when you leave a review on products you have purchased.
  • Signup Bonus: New users receive 500 Sol Points upon account creation

    Note: Points will only be awarded once the transaction is completed, and in the case of product reviews, after the review has been approved by our team.
  1. Points can be redeemed for rewards including discounts, products, and free shipping. The required number of points for each reward will be specified in the "Rewards" section of your account.
  • Free Shipping: To redeem points for free shipping, you must have accumulated the required number of points. Free shipping can be redeemed for postage below RM25 and requires 1000 Sol Points.
  • Order Discount: Redeem 1000 Sol Points for a RM10 discount on your order.
  • Product Coupons: Redeem 500 Sol Points for specific product coupons, such as a Free Organic Rolled Oats coupon.

    Note: Availability of rewards may vary, and they are subject to change.
  1. Points earned in the Smile Rewards Program will expire after 12 months if there is no account activity (earning or redeeming points) within that period.
  • Points are non-transferable and cannot be exchanged for cash.
  • Points cannot be earned or redeemed on transactions that are canceled or refunded.
  • Points earned through fraudulent or illegal activity are subject to forfeiture.
  • Rewards, including free shipping, are subject to availability and may change without prior notice.
  1. We reserve the right to modify, suspend, or terminate the Smile Rewards Program at any time, for any reason, without prior notice. Any changes will be effective immediately upon posting on our website.
  2. Your participation in the Smile Rewards Program is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.
  3. These Terms and Conditions are governed by and construed in accordance with the laws of Malaysia.


If you have any questions regarding these Terms and Conditions or the Smile Rewards Program, please contact our customer service team at [insert contact email or phone number].

By participating in the Smile Rewards Program, you agree to comply with these Terms and Conditions.